faq
Frequently Asked Questions
Planning a family event can be tricky. Kids have fickle attention spans, behave unpredictably, and will be the first to tell you if they’re bored or not having fun. Imagining a horde of kids running wild at your event is enough to make anyone nervous…even some of the high-end event planners we work with!
Fortunately, chaos at a family event is completely avoidable. When you bring in a professional action entertainment specialist like Andy Zandy, you’re guaranteed an engaging experience that draws kids in like an electromagnet and keeps them captivated the whole time. This allows the adults to have a good time also, which makes your hosting job easy and ensures a positive experience for everyone.
Our clients are the type of people who expect the best, so we’ve compiled the following FAQ to help you learn more about our work and how we serve our clients to the highest degree possible.
How do I book Andy for my event?
What if Andy is unavailable but I still want great action entertainment for my event?
How far in advance should I book my event with you?
What ages are your experiences appropriate for?
To inquire as to whether your group is a good fit for one of our experiences, please sign up for a Rock Your Event call with one of our event specialists and we’ll be happy to learn more about your needs.
What kind of venue is suitable for hosting an action experience?
At minimum, an action experience requires enough open floorspace for all the kids to do jumping jacks without running into each other. The more space you can provide, the more the kids can run around and have fun.
Does Andy make appearances outside the Bay Area?
When should I serve food at my event?
There will be boys and girls at my event. Will the girls enjoy themselves too?
How do I prepare for your appearance at my event?
No two events are exactly alike, so every booking with us also includes a complimentary, in-depth conference call with your entertainer prior to your event. This opportunity to consult with a family event specialist is a hallmark of our industry-leading client service, giving you the ability to custom-tailor the specifics of your event for maximum success and peace of mind.
Is Andy licensed and insured?
If you need a copy of our insurance policy listing your event, organization, or venue as additional insured, please let us know and we’ll be happy to help you.
Will the kids really stay engaged for the whole experience?
Can you make appearances with additional characters?
To inquire about additional characters, please sign up for a Rock Your Event call with one of our event specialists.
I want to give pool noodle lightsabers, plastic lightsabers, or swords to the kids at my event. How should I handle this?
We’ve settled on using balloon lightsabers in our shows specifically because it’s impossible to injure anyone with them. If you do wish to give pool noodle lightsabers or plastic swords as party favors, we suggest giving them to the kids as they’re leaving the party. This will minimize the amount of time they’ll be able to swing them around and potentially hurt each other.
If you would still like your guests to have an opportunity to train with real training swords or lightsabers, we offer several Jedi and Ninja packages which include supervised dueling options.
I am interested in making/distributing costumes for the kids at my event. Can you help me with this?
If your child wants to wear a costume to a show, we recommend putting them into the costume prior to the show and taking them to run around in the park for an hour. If the costume stays on the whole time and doesn’t need to be adjusted or fixed, you’re golden. Additionally, if you’re event is outside, make sure they’re not too warm so the children don’t overheat.
We work with a lot of crafty clients who like to make Jedi robes or superhero mask/cape sets for their guests, which look totally awesome and are a frequent source of the issues previously mentioned.
We recommend distributing costumes to your guests after the show to maximize engagement with the entertainment and photo opportunities at the end of the party.
Can you help me run an obstacle course and games that I've made for my event?
For more information, please sign up for a Rock Your Event call with one of our event specialists.
My husband, friend or relative would like to wear his Darth Vader or Kylo Ren costume at my Star Wars event. Is that possible?
Just warn your Sith Lord that they’re in for an intense experience – those costumes are hot to wear and they’re likely going to be swarmed by every single kid at the party the moment they appear! If you’re interested in having a Sith lord be a part of the actual show, our Platinum Jedi package features an appearance by Darth Vader.
Do you offer themed experiences other than the ones listed on your site?
How do I prepare for having a bounce house or other activities at my event?
If you need help sourcing additional activities, sign up for a Rock Your Event call and we will be happy to refer you to a professional event planner in our network who specializes in upscale family events.